Duties and Responsibilities:
· Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
· Retrieves messages from voice mail and forwards to appropriate personnel.
· Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
· Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
· Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
· Receives, sorts, and routes mail.
· Distributes intercompany mail and accepts and signs for deliveries and mail.
· Performs other clerical duties as needed.
Orders, receives, and maintains office supplies.
· Collects payments from guests and provides information for recordkeeping.
· May perform other duties as assigned.